Working and interfacing with clients is always interesting.
What has the client said he wanted and what you have understood that he wanted.
Successful sofware development in a team is highly depending on the information and progress being shared in the team.
Looking up the history of the task and the input and questions, makes it easy to follow up if you are still on track.
This way you can easily follow up on a mismatch without anyone being hurt.
People are working on todos, documenting their work and sharing their progress.
CREATE a PROJECT and invite project members, e.g. managers.
CREATE a TODO, describe the task as needed and set a performer and time frame.
By adding NOTES the performer can document its efforts and work as well as the results.
By setting the status all other project members are informed about the progress.
Every todo can be approved by the initator. It can also be set back to status "directed".